What our patients say

We take account of what our patients and their families say to help us continually develop our services to exceed their expectations. Here are just some of the comments we have received.

About our staff

• "I was very pleased with the kindness and competence of the staff."
• "Good service from all staff. Very attentive and friendly and efficient nursing staff."
• "My stay was made very comfortable by friendly professional nurses and all support staff including the catering staff."
• "Very friendly staff from the nurses to doctors, to porters to security staff. All of whom make you at ease when you feel most vulnerable, as you are about to go for an operation. Thanks."
• "Modern, pleasant atmosphere. Good consultants. Gives excellent state-of-the-art health care."
• "Efficiency from all staff from the car park attendant right through to the nursing staff and doctors. A pleasant caring manner makes such a difference when you are receiving scary treatment. I cannot fault the Cromwell experience. Thank you."
• "The welcome at the outset , the total commitment of all the staff and always a willingness to help in anyway. Nothing seems too much trouble. The food has been lovely and so well presented."
• "The efficiency of all the staff in out-patients and on the ward and in theatres. Everyone I have been treated and nursed by has been charming and excellent at their job. The food and service is good too - every comfort and consideration of the patient - both day and night is taken care of superbly."

About our facilities

• "Very well organised. Very tidy. Friendly staff. Prompt attention. Consultants, sisters and nurses and other staff of high standard. Take a keen interest in patients. Very helpful."
• "Every one of the staff were all very pleasant and most helpful. The operation and after care treatment was first class. The catering and their staff were excellent. The cleanliness of the wards was superb."
• "Nursing staff pleasant and excellent. Room excellent."
• "More like a hotel than a hospital. All the staff were extremely helpful and friendly. Overall a very high class of patient care. Oh…and the food was great!"