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Private hospital continually investing in advanced diagnostic and treatment technologies
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Patient Satisfaction

Dedicated GP referral service

Call Cromwell Direct to make a referral on

+44 (0)800 783 9229

More about Cromwell Direct

Make a referral

Refer a patient to us by telephone, fax or email

How to refer

Make an appointment

8am-8pm Monday to Friday
8am-2pm Saturday
Call our Contact Centre on

+44 (0)20 7460 5700

Contact Us

Patient Satisfaction

child being examined by a doctor
We are proud of the standards of patient care at Bupa Cromwell Hospital and strive to make sure each patient receives world class clinical care.

Our patient survey is one of many important indicators we use to measure how we are performing as a hospital and we take these results very seriously in order to achieve our aim of living healthier, happier lives.

Here's what patients have to say about West London's leading private hospital for the month of July 2019:

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Patients said they would be 'Likely' or 'Extremely likely' to recommend

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Patients answered 'Yes definitely' when asked if they felt they were treated with respect and dignity

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Overall impression of your consultant 'Good', 'Very Good' or 'Excellent'

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Our patients told us overall quality of their care was 'Good', 'Very Good' or 'Excellent'

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Overall impression of discharge, 'Good', 'Very Good' or 'Excellent'.

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Overall impression of nursing care 'Good', 'Very Good' or 'Excellent'

Percentages based on a total of 211 responses received during the reporting period stated above.

I'd like to share my opinion of Bupa Cromwell Hospital - how can I do that? 

If you are an inpatient, we will ask that you complete a questionnaire whilst you are at the hospital or soon after you have gone home. We also welcome feedback from outpatients and visitors.

Contact us at Bupa Cromwell Hospital IPC
Call Bupa Cromwell Hospital

Call the Contact Centre on +44 (0)20 7460 5700

We can take your call between 8am-8pm Monday to Friday, and between 8am-2pm Saturdays.

Call back from Bupa Cromwell Hospital

Let us call you back

Arrange for us to call you back at a more convenient time to discuss your needs.

Email Bupa Cromwell Hospital

Email the Contact Centre

Send us an email enquiry and we will get back to you.