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Private hospital continually investing in advanced diagnostic and treatment technologies
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Patient Satisfaction

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0800 783 9229

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Patient Satisfaction

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We are proud of the standards of patient care at Bupa Cromwell Hospital and strive to make sure each patient receives world class clinical care.

Our patient survey is one of many important indicators we use to measure how we are performing as a hospital and we take these results very seriously in order to achieve our aim of living healthier, happier lives.

Here's what patients have to say about West London's leading private hospital:

'Extremely likely' to recommend to family/friends?*


Rated overall nursing quality as 'excellent?***

Patient Satisfaction Score

Rated overall hospital experience as 'excellent'? **


 Rated quality of our Consultants as 'excellent'?****

Patient Satisfaction Score

I'd like to share my opinion of Bupa Cromwell Hospital - how can I do that?

If you are an inpatient, we will ask that you complete a questionnaire whilst you are at the hospital or soon after you have gone home. We also welcome feedback from outpatients and visitors.

*When asked, 100% of patients were 'Extremely likely' or 'very likely' to recommend to family or friends
** When asked, 100% of patients rated their hospital experience as 'excellent' or 'very good'
***When asked, 98% of patients rated the quality of nursing as 'excellent' or 'very good'
**** When asked, 100% of patients rated their consultant as 'excellent' or 'very good'

Contact us at Bupa Cromwell Hospital IPC
Call Bupa Cromwell Hospital

Call the Contact Centre on +44 (0)20 7460 5700

We can take your call between 8am-8pm Monday to Friday, and between 8am-2pm Saturdays.

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Arrange for us to call you back at a more convenient time to discuss your needs.

Email Bupa Cromwell Hospital

Email the Contact Centre

Send us an email enquiry and we will get back to you.