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Patient satisfaction


Patient satisfaction

Patient satisfaction

Bupa Cromwell Hospital’s latest patient survey results have reinforced our goal to offer the very best private healthcare in London.  

With over 200 patients responding, the hospital achieved a 95% Quality of Care rating, (the 12th consecutive month that this has been over 90%), and a 96% rating for nursing care.

The hospital achieved a 100% satisfaction score from those who have previously visited, and 96% of all respondents said that they were either Definitely or Likely to recommend the hospital.

Philippa Fieldhouse, General Manager, Bupa Cromwell Hospital comments; ‘These figures are extremely encouraging and a testament to the hard work and commitment of our staff. We strive for the highest possible quality of care and aim to push these figures even higher in the future.’

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