Patient satisfaction

We are proud of the standards of patient care at Bupa Cromwell Hospital and strive to make sure each patient receives world-class clinical care.

Our patient survey is one of many important indicators we use to measure how we are performing as a hospital and we take these results very seriously in order to achieve our aim of living healthier, happier lives.

Here's what our patients have said about us:

Percentages based on a total of 211 responses received during the reporting period stated above.

How can I give you feedback?

If you are an inpatient, we will ask that you complete a questionnaire whilst you are at the hospital or soon after you have gone home. We also welcome feedback from outpatients and visitors

Find out how to give feedback >

Book an appointment today

Our opening hours are 8am to 8pm Monday to Friday, and 8am to 2pm Saturdays.

Please note - regrettably we are unable to answer specific medical questions or offer medical advice via internet, email or telephone.