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International Patient Centre

We understand the specific challenges facing international patients based in the UK or overseas and seeking medical treatment.

Our international patient co-ordinators can help you plan and organise all aspects of your visit to the hospital. Our priority is to make your experience as smooth and stress-free as possible, and the service we offer as caring, confidential and respectful.

The international patient co-ordinators can:

  • help you select the most appropriate medical treatment
  • arrange appointments and urgent admissions
  • co-ordinate your stay covering both your medical care and other requirements
  • help you with organising your payment
  • offer reassurance, especially to those who have travelled from abroad for treatment

Language and cultural needs

We understand first-hand the language and cultural needs international patients are likely to have, including:

  • dietary requirements, including Halal-prepared and Kosher meals
  • religious considerations, for example there is a multi-faith worship room and we can provide prayer mats
  • translation services
  • Our International patient co-ordinators and interpreters speak and write fluently in French, Arabic and Greek. We can also arrange interpreter services for most languages. This service is provided free of charge for all our patients who request it.
Contact us at Bupa Cromwell Hospital IPC
Call Bupa Cromwell Hospital International Patient Centre

Call the International Patient Centre on
+44 (0)20 7460 5586

We can take your call between 9am-5:30pm Monday to Friday.

Call back from Bupa Cromwell Hospital

Let us call you back

Arrange for us to call you back at a more convenient time. Please note this will be during the UK business hours indicated above.
Fax Bupa Cromwell Hospital

Fax the International Patient Centre on
+44 (0)20 7835 2480

Email Bupa Cromwell Hospital International Patient Centre

Email the International Patient Centre

Send us an email enquiry and we will get back to you.