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Self Pay Referral, private referrals and appointments


For specific treatments at Bupa Cromwell Hospital you need to be referred to us by a health professional, for others you can refer yourself. Check when you make your appointment if you need to be referred by a health professional.

How you can be referred

Normally you will need to be referred by a General Practitioner, or GP,  to a consultant at Bupa Cromwell Hospital who will then be responsible for your treatment.

I live in the UK and have a GP

Your GP will usually write a referral letter to the consultant or, for certain specialties, you may be able to self-refer to some of our consultants. Please check on the relevant specialty page or with the consultant’s secretary before you make an appointment if you do not have a GP referral.

I live in the UK and do not have a GP

You can be referred by one of our private GPs at the hospital, or you can self-refer to one of our consultants. We offer a 'walk-in' private GP service which is available 9.00am to 6.00pm Monday - Friday and from 9.00am to 1.00pm on Saturdays.

I do not live in the UK

Our International Patient Centre coordinators will be pleased to help you or you can call our appointments team directly.

Finding a specialist

Please use our searchable consultant database to see which specialists work at Bupa Cromwell Hospital, or go to our services and specialties finder.

To make an appointment

To book an appointment to see one of our private GPs or one of our consultants or specialists please call us on:
+44 (0)20 7460 5700.

Can I be admitted in an emergency?

If you have an urgent health condition and would like to receive first-class private treatment, your GP can now access Bupa Cromwell Hospital’s consultants 24 hours a day, seven days a week.
There are consultants in most specialties who accept emergency admissions and patients can be admitted via one of our on-call consultants. To access the on-call service your referring GP will need to call Cromwell Direct on 0800 783 9229 and ask for the on-call consultant for the specialty you require. 

Please note this referral must come from your GP, we cannot accept self referrals on this number.  

Contact us at Bupa Cromwell Hospital
Call Bupa Cromwell Hospital

Call the Contact Centre on +44 (0)20 7460 5700

We can take your call between 8am-8pm Monday to Friday, and between 8am-2pm Saturdays.

Call back from Bupa Cromwell Hospital

Let us call you back

Arrange for us to call you back at a more convenient time to discuss your needs.

Email Bupa Cromwell Hospital

Email the Contact Centre

Send us an email enquiry and we will get back to you.