Patients & visitors

Paying for treatment

We welcome both insured and self-pay patients as well as company and embassy-sponsored patients.


We work with most private medical insurance companies. You don't need private medical insurance with Bupa to come to Cromwell Hospital.

Before you are admitted to the hospital, please contact your private medical insurer and ask them to confirm they are authorising the treatment and the reference number.

If you are covered for the treatment you require, you will need to get a referral from your GP.

Self pay

Self pay means you can have fast access to our consultants and services without the need for private health insurance. Anyone can self pay and you can avoid waiting lists.

We offer a wide range of tests, treatments and surgical procedures which you can pay for when you need them. Please note, in most cases your consultant will invoice you separately for their services.

Fixed price

With our fixed price packages, you'll know exactly what you're getting from the start. A fixed price package includes your treatment in hospital and follow-up consultations so there'll be no hidden costs.

If you can’t find the treatment you’re looking for or if you’re not eligible for a fixed price package, please get in touch and we'll talk you through your options.

Book an appointment today

Our opening hours are 8am to 8pm Monday to Friday, and 8am to 2pm Saturdays.

Please note - regrettably we are unable to answer specific medical questions or offer medical advice via internet, email or telephone.